babelforce API

Welcome to babelforce's developer portal. Here you'll find everything you need to explore, test and integrate babelforce APIs into your application. You can also view support resources and documentation, and access SDKs to help you create something transformative.

Follow this link for information on how to authenticate against our babelforce APIs and a detailed description of the different API collections.

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Agent Synchronization

Allows synchronization of agents external_ids with 3rd Party systems

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Agent

Manage inbound & outbound calls and transfer calls via this API

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Env Sync Api

Server tool to synchronize two environments

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Http Proxy Api

Monitor your outbound HTTP requests, debug HTTP failures and track calls made from the platform.

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Key Value Storage Service Documentation

Key-Value Storage Service

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Manager

Manage agents, call flows, call routing, business hours, call reporting, SMS and many more processes of our manager app via this API

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SCIM

implementation of SCIM API - System for Cross-domain Identity Management - see https://datatracker.ietf.org/doc/html/rfc7644

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SSO

implementation of SSO with openidconnect - see https://openid.net/developers/how-connect-works/

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Task Automation Api

task-automation engine to automate and customize web based integration processes

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